RETURN POLICY

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can make it right.

A claim must be made within 7 days of purchase for us to replace or refund damaged or defective items of your order. This does NOT include products that have been altered or damaged by the recipient and must be a manufacturer defect or damage occurred during the shipping process.

T-shirts that have been washed, worn, or have non-factory defects/damages are NOT eligible for a refund and new items will not be issued.

To start a return, contact us at shop@btowncustoms.com.